What To Expect
We are 100% client-centric, meaning everything we say or do to promote your firm is meant to make you money, not cost you it. We provide end-to-end solutions that eliminate the headaches of dealing with a typical marketing agency, giving you full access to our entire team, whenever and however you need us.
While we can help you with any and all your marketing, strategy, design, and development needs, we do not require that you use us for all things. We prefer to work in partnership with our clients to know which aspects of a project we can provide the most value, which ones you merely want support for, which ones you would prefer to be trained on, and, which ones you don’t really need us for at all. We will work with you at the outset of the project to determine the desired level of involvement for each deliverable and will set out a clear course of action to ensure we deliver and provide support to you and your firm along the way.
We believe in a service-first methodology and have built an impeccable reputation by ensuring every person at Cubicle Fugitive, from our strategists and account managers to designers and developers, provides exceptional service and timely communication at every exchange.
Throughout our engagement, we promise to:
- Set clear objectives, timelines, milestones, deliverables, requirements, and acceptance levels to minimize delays, frustration, and variances on budget;
- Seek to understand the overall goals and objectives of the firm;
- Ensure, with the help of the client, that multiple, often disparate voices are heard throughout the company and their thoughts and objectives be “included” into the overall plan;
- Identify a set of clearly articulated objectives and goals by which strategies and designs will be judged in an “impartial” manner which allows for quicker and more strategic approvals (gain approvals based upon objective, rather than subjective feedback);
- Provide all documentation and assets required for the firm to maintain their website internally going forward; and,
- Provide regular status updates throughout the project.
At Cubicle Fugitive, we pride ourselves on providing world-class marketing strategy, communications, design, and development services, and efficiently use marketing budgets to a high return on investment. Throughout the process we seek to provide transparent, friendly, insightful, and clear-cut advice and solutions to meet your business and marketing needs.